Westwood Achieves World-Class Customer Satisfaction Rating
Westwood Insurance Agency received a net promoter score SM (NPS®) of 90 for 2023, ranking it as “world class” for several years in a row. The NPS® measures the likelihood
Category: News and Press
As Seen on The Builder’s Daily: Choosing the Right Partners
In a recent article published on The Builder’s Daily, Westwood President Alan Umaly shares his thoughts on the importance of choosing the right partners. For builders, Westwood streamlines the closing
As Seen on HousingWire: How Westwood’s Technology Makes Closing Easier for Lenders and Customers
Tom Kriby, Westwood’s Vice President of Client Development & Partnerships, was recently featured in an executive conversation with HousingWire. The conversation delved into the importance that insurance plays in the
As Seen in Builder: Why Builders Should Care About Home Insurance
Westwood is featured in a recent article on Builder, highlighting the importance of why incorporating home insurance from the start helps customers and creates more business. If left too late,
Westwood Reaches 500,000 Customer Milestone
As one of the largest independent personal lines insurance agencies in the United States, Westwood Insurance Agency today announced that the company has reached the milestone of having 500,000 total
As Seen on Jeff Shore: Exceptional Customer Service, The Westwood Way
In a post on the Jeff Shore Consulting blog page, Arvin Darilag, Westwood’s Vice President of Business Development, writes about how owning the relationship with customers creates success in the
